Notes Regarding International Shipping

* Please read first

In order to protect the rights of our customers, please do the following when receiving items shipped internationally. In the case where the package is damaged/seems to have been opened, have the courier or post office staff present when opening. If any of the following should occur, refuse the package and return to sender.

1. The package is damaged 
2. The wrong item was sent 
3. Part of the product is missing

* If the product was damaged/missing, please submit a CN24 (damage report) at the nearest post office.

Regarding Customs and Personal Imports

As international purchases made through are considered personal imports, you take full and sole responsibility for any imposed import tax or return shipping fees on regulated, restricted or prohibited items. Please confirm in advance, act in accordance with and take responsibility for the import laws of the country or region you are importing products to.

Click here for more information on International Shipping Flow.